New York workers’ comp & no-fault DME
CPM machine rentals for workers’ comp & no-fault claims
A continuous passive motion machine your treating provider prescribed after knee, shoulder, or ankle surgery — or another injury — rented by the month and handled under your New York claim, from the prescription through delivery, setup, and pickup.
Your treating provider decides what’s medically necessary; this page explains the process.
Does workers’ comp or no-fault cover a CPM machine rental in New York?
Yes — a CPM (continuous passive motion) machine is typically a monthly rental after knee surgery, and New York workers’ comp or no-fault can cover it when your treating provider prescribes it. A prescription is always required; some items need prior authorization. Send the prescription through our referral form; we review it the next business day.
- Rx-first
Prescription confirmed before fulfillment
- Next-day
Referral review
- All-in
Delivery, maintenance & pickup in the rental
- 5
Boroughs served from Brooklyn
What does the monthly CPM rental include?
Per the New York workers’ comp fee schedule, a monthly rental includes the equipment, delivery, maintenance and repair, setup-related parts and supplies, and replacement of worn essential parts — no surprise add-ons. $0 out of pocket where your claim applies and documentation is complete.
The equipment, delivered and set up
The machine itself, brought to the home and set up for use.
Maintenance, repair, and worn parts
Maintenance and repair, setup-related parts and supplies, and replacement of worn essential parts — all part of the monthly rental, not a separate charge.
Pickup when the rental ends
When the prescribed rental period is over, we coordinate the return so the patient isn’t left managing the equipment.
What prescription and documents do you need to start a CPM rental?
A prescription from the treating provider is always required — it sets what the machine is and how long the rental runs. For workers’ comp, some items also need a prior authorization (PAR) submitted through OnBoard by the Board-authorized prescribing provider, not the DME supplier; we flag when one is needed. For no-fault, we collect the claim number, carrier, accident date, and assignment-of-benefits paperwork.
To be clear on the workers’ comp step: CityDME does not submit the PAR. When a rental requires prior authorization, the Board-authorized prescribing provider submits it through OnBoard — DME suppliers are not eligible to submit PARs. We review the order and tell you when one is needed so it isn’t the reason a patient waits.
How long does the CPM rental last?
The rental start and duration follow the prescription and the claim documentation — a CPM is usually rented by the month during the early recovery window your provider sets, then returned. We coordinate delivery, setup, and pickup so no one is left chasing the equipment.
How do I start a CPM rental?
Patients, attorneys, treating providers, and adjusters can all start it. Send the prescription and claim details through our referral form, and the Brooklyn desk runs a completeness review the next business day. If anything is missing, we tell you exactly what to send.
- 1. Send the prescription. Include the claim type — workers’ comp or no-fault — and whatever claim details you have.
- 2. We review it the next business day. We check the order for completeness and flag a PAR if the rental needs one.
- 3. We deliver, set up, and pick up. Once documentation is complete, we schedule delivery and setup, then coordinate the return when the rental ends.
Which New York rules apply?
CPM rentals are billed under New York’s claim rules — the workers’ compensation DME fee schedule, or the no-fault (Regulation 68) fee schedule for auto claims. A prescription is always required, patient billing for covered services is limited, and for workers’ comp any prior authorization is provider-submitted through OnBoard. The plain-language explainers live here:
Questions before you send a referral? Call (973) 850-3121.