New York workers’ comp & no-fault DME
CPM machine rentals for workers’ comp & no-fault claims
A continuous passive motion machine prescribed after knee, shoulder, ankle, or other surgery or injury, rented by the week under the applicable New York claim and coordinated from prescription through delivery, setup, and pickup.
Your treating provider decides what’s medically necessary; this page explains the process.
Does workers’ comp or no-fault cover a CPM machine rental in New York?
Yes. A CPM machine is rented by the week under the current New York workers’ compensation DME fee schedule when prescribed for the applicable recovery. Coverage, duration, and any required authorization depend on the claim, prescription, schedule, and payer review.
Providers may also fax (973) 846-7077 or email referral@citydme.com. Provider referrals are not accepted by phone.
- Rx-first
Prescription confirmed before fulfillment
- Next-day
Referral review
- Weekly
Current WC fee-schedule rental unit
- NYC + LI
Brooklyn, Queens, Manhattan, the Bronx, Staten Island, and Long Island
How is a CPM rental priced and coordinated?
The current New York workers’ compensation DME fee schedule lists CPM rental rates by the week. Scheduled reimbursement includes delivery; CityDME coordinates delivery, setup, and pickup. Coverage and patient cost remain subject to the claim and required documentation.
The equipment, delivered and set up
The machine itself, brought to the home and set up for use.
Pickup when the rental ends
When the prescribed rental period is over, we coordinate the return so the patient isn’t left managing the equipment.
What prescription and documents do you need to start a CPM rental?
A prescription from the treating provider is always required — it sets what the machine is and how long the rental runs. For workers’ comp, some items also need a prior authorization (PAR) submitted through OnBoard by the Board-authorized prescribing provider, not the DME supplier; we flag when one is needed. For no-fault, we collect the claim number, carrier, accident date, and assignment-of-benefits paperwork.
To be clear on the workers’ comp step: CityDME does not submit the PAR. When a rental requires prior authorization, the Board-authorized prescribing provider submits it through OnBoard. DME suppliers are not eligible to submit PARs. CityDME informs the prescribing office when one is needed.
How long does the CPM rental last?
The rental is priced by the week. Its start and duration follow the prescription, applicable schedule, claim documentation, and payer review. CityDME coordinates delivery, setup, and pickup.
How do I start a CPM rental?
Patients, attorneys, treating providers, and adjusters can use our referral form. Providers may also send the prescription and claim details by fax to (973) 846-7077 or by email to referral@citydme.com. CityDME runs a completeness review the next business day and informs the sender if anything is missing.
- 1. Send the prescription. Include the claim type — workers’ comp or no-fault — and whatever claim details you have.
- 2. We review it the next business day. We check the order for completeness and flag a PAR if the rental needs one.
- 3. We deliver, set up, and pick up. Once documentation is complete, we schedule delivery and setup, then coordinate the return when the rental ends.
Which New York rules apply?
CPM rentals are billed under New York’s claim rules — the workers’ compensation DME fee schedule, or the no-fault (Regulation 68) fee schedule for auto claims. A prescription is always required, patient billing for covered services is limited, and for workers’ comp any prior authorization is provider-submitted through OnBoard. The plain-language explainers live here:
General equipment-support questions? Call (973) 850-3121.