Referrals & claims
Send a referral online, by phone, or by fax — the desk reviews it the next business day and tells you exactly what to send if anything is missing. A prescription is always required.
Mon–Fri 9–5 ET · Brooklyn, NY
Answers on referrals, claims, and equipment. If you don't find what you need, call the desk at (973) 850-3121, Mon–Fri.
Referral review during business hours
Equipment adjusted at delivery
FSA / HSA support for qualifying DME
2.2 AA accessibility commitment
Send a referral online, by phone, or by fax — the desk reviews it the next business day and tells you exactly what to send if anything is missing. A prescription is always required.
Equipment is fitted at delivery, and for scheduled workers' comp DME the fittings and adjustments are included. Not sure what the prescription needs? Call the desk.
FSA / HSA funds can be used for eligible durable medical equipment — call the desk and we'll confirm eligibility and billing.
We never sell or share your data. No marketing list.
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CityDME is committed to WCAG 2.2 AA. Email accessibility@citydme.com to report issues.