Mon–Fri 9–5 ET · Brooklyn, NY
Service areas
CityDME delivers medical equipment to homes across New York City, Nassau County, and Westchester County, and reviews Suffolk County addresses one by one. Ready orders can also be picked up in Brooklyn; check a delivery ZIP code below for initial guidance.
We serve Brooklyn, and our pickup location is on 65th Street. Check your ZIP code below, then send us the address and what you need. Include the apartment number, floor, and buzzer so we can review it and plan the delivery.
Contact us about Brooklyn
A Queens address might be a basement unit, a side entrance, or a building with several wings. Tell us the exact unit and which door to use. A family member or aide can help coordinate access, but the patient must be home to receive the equipment.
Contact us about Queens
Our drivers deliver directly to the patient at their apartment door in Manhattan, including high-rises. We coordinate ahead of time with the patient or caregiver and the building, so tell us about front desk check-in, service elevator rules, and any delivery hours the building sets.
Contact us about Manhattan
From Riverdale to Throggs Neck, we deliver to apartments and houses across the Bronx. Share the apartment, floor, and best entrance. A home health aide or family member can help coordinate timing and access. We hand the equipment only to the patient.
Contact us about the Bronx
For a Staten Island home with front steps, a driveway, or a side door, a few details help us plan your delivery. Tell us which entrance is easiest, whether there are stairs inside, and confirm the patient will be home to receive the equipment when the driver arrives.
Contact us about Staten Island
Nassau County is part of our delivery area. Suffolk County addresses are reviewed individually, so contact us with the address before counting on delivery there. Include the town or hamlet along with the street, and mention any gate code, long driveway, or side entrance that works better for larger equipment. If you are arranging this for a parent, you can help coordinate the details. Your parent must be present to receive the equipment.
Contact us about Long Island
Westchester deliveries range from apartment buildings in Yonkers, New Rochelle, and White Plains to houses farther up the county. If the patient lives in a senior residence or assisted living community, tell us the building’s check-in and access rules. Staff can help with access; only the patient can receive the equipment.
Contact us about WestchesterCall us at (855) 248-9363 or send a referral. Clinicians and discharge planners can start with the referral form; patients and caregivers can contact us.
Delivery ZIP check
Delivery ZIP check. This tool checks ZIP codes across New York City, Nassau County, and Westchester County. Suffolk County and ZIP codes along the edge of our area are reviewed by address, so the result may ask you to contact us rather than give a yes or no.
ZIP codes by area
Open an area to see its ZIP codes in numeric order. A ZIP code that crosses a border can appear in more than one area. Suffolk County is reviewed by address, so it is not listed here. Special-use and PO-box-only codes are reviewed directly instead of being listed. This list does not include every postal ZIP code. If yours is missing, contact us to review the delivery address.
Reviewed by CityDME on Sep 23, 2026, using the USPS active ZIP file dated Sep 21, 2026, USPS ZIP classifications dated Sep 8, 2026, and 2020 Census county geography. Boundaries can change after those dates. A ZIP code here is initial service-area guidance only; we review the actual delivery address and order before scheduling.
2416 65th Street, Brooklyn, NY 11204
Monday–Friday, 9:00 AM–5:00 PM ET
Prescription and documentation when required
Pickup and service depend on item readiness
We confirm the order and any prescription or paperwork it needs, check that the item is available, and agree on a time with you. Insurance approval, when it applies, is reviewed separately for each request. A ZIP code tells us the general area; we still review the actual delivery address and order before scheduling. If you are not sure, send us the address and what you need, and we will let you know how we can help.
The patient must be present to receive the equipment. We hand deliveries only to the patient. Ready orders can also be picked up at our Brooklyn location.
A listed ZIP means CityDME can evaluate and coordinate service for that address. It is not a guarantee of coverage, payer approval, reimbursement, product availability, delivery timing, or clinical suitability. Not every item requires delivery, setup, fitting, or adjustment.
