By CityDME Caregiver Team · 6 min read · March 21, 2026
How Autoship Saves Caregivers ~12 Hours a Month
We surveyed 200 caregivers in our customer base. Average time saved with autoship: 11.7 hours per month. The biggest chunk wasn't shopping — it was the supply run when something ran out unexpectedly.
What autoship actually is
You set a cadence (every 2, 4, 6, or 8 weeks). We ship the same case on schedule. You can skip, swap sizes, or cancel from your phone.
Equipment prescribed for a NY claim?
Send the referral and the Brooklyn desk reviews it the next business day during business hours. Prescription required.
Send a DME ReferralWhat it isn't
A subscription trap. Skip and pause work in one tap. We send a 48-hour reminder before each shipment so you can say no.
The hours
- Supply runs avoided: ~6 hours/month (round trip + parking + finding stock).
- Stockout-driven emergency runs: ~2 hours/month (the 9pm panic run).
- Re-ordering time: ~1.5 hours/month (logging in, finding the SKU, checkout).
- Returns when the wrong size shows up: ~2 hours/month (we cover the return label).
How to set yours up
Pick the SKU. Click "Make this an autoship order" at checkout. Pick a cadence. Done.
Want help picking the right product?
Call (973) 850-3121 Mon-Fri 9-5 ET. We'll send a free sample pack — three sizes, plain unmarked box, no autoship enrollment required.
You can also email info@citydme.com or walk into our showroom at 2416 65th Street, Brooklyn, NY 11204.
Injured on the job or in a crash?
If a doctor prescribed equipment for a New York workers’ comp or no-fault claim, send the referral — we verify the claim path, coordinate the paperwork, and handle delivery, fitting, and carrier billing. Prescription required.