By CityDME Team · 3 min read · December 6, 2023
How to Use Your Shoulder Machine (Optiflex S)
Shoulder recovery doesn’t have to feel complicated. The Optiflex S Continuous Passive Motion (CPM) machine is designed to help your shoulder heal comfortably by gently moving the joint through a safe, controlled range of motion.
At CityDME, our goal is to make every part of your recovery straightforward — from setup to daily use. Whether you’re using your Optiflex S for the first time or just need a quick refresher, this guide walks you through each step.
Equipment prescribed for a NY claim?
Send the referral and the Brooklyn desk reviews it the next business day during business hours. Prescription required.
Send a DME ReferralBefore You Begin
- Always use your Optiflex S exactly as prescribed by your doctor or therapist.
- Make sure you’re seated or reclined comfortably before starting.
- Check that the device is plugged in securely and that the control unit screen is visible.
- Keep your remote control within easy reach.
If you ever need assistance with setup or operation, contact CityDME — not your doctor — for equipment support.
Step 1 — Find the Menu
Press the “Menu” button on your control panel. This brings up the main operating screen where you’ll see your adjustable settings.
Step 2 — Select the Up-Arrow Option
Locate the button directly beneath the up-arrow icon (▲) and press it to enter range-of-motion settings.
Step 3 — Increase the Degree Setting
Press and hold the “+” (plus) button until the degree number increases by 5. Then press “Start.” Your machine will now begin moving your shoulder gently through the selected range of motion.
CityDME Tip: Adjust settings only as directed by your provider — slow, steady progress helps build flexibility safely.
General Use After Setup
- To start your session: Press “Start” again.
- To increase range: Every day, your doctor may recommend adding 5 degrees — just repeat Steps 1–3.
- During use: Relax. The Optiflex S provides passive motion, meaning the machine does the work — you simply let it guide your arm.
You should feel a mild stretch, never pain. Stop the session and contact your provider if you experience discomfort.
Additional Resources
For a quick visual walkthrough, watch this short instructional video showing proper setup and operation of the Optiflex S Shoulder CPM machine.
Need Help or Service Support?
If you have any questions about your shoulder CPM machine — from setup to pick up— CityDME is ready to assist.
Contact CityDME Support
- Phone: (973) 850-3121
- Email: info@citydme.com
Please do not contact your doctor for technical issues with the machine — CityDME’s support team can resolve equipment-related questions quickly.
Injured on the job or in a crash?
If a doctor prescribed equipment for a New York workers’ comp or no-fault claim, send the referral — we verify the claim path, coordinate the paperwork, and handle delivery, fitting, and carrier billing. Prescription required.